Privacy policy
Last update: 02/25/2024
This Privacy Policy describes how My Store (the “ Site ,” “ we ,” “ us , ” or “ our ”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from c40a09-18.myshopify. com (the “ Site ”) or otherwise communicate with us (collectively, the “ Services ”). For purposes of this Privacy Policy, " you " and " your " means you as a user of the Services, whether you are a customer, website visitor, or other person whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
How we collect and use your personal information
In order to provide the Services, we collect, and have collected over the past 12 months, personal information about you from a variety of sources as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend The Services, our rights and the rights of our users or others.
What personal information we collect
The types of personal information we receive about you depends on how you interact with our site and use our services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be linked to you. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly from you
Information you send us directly through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information , including your username, password, security questions.
- Shopping information, including the items you browse, add to your cart, or add to your wish list.
- Customer support information, including the information you choose to include in communications with us, such as when you send a message through the Services.
Certain features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information we collect through cookies
We also automatically collect certain information about your interaction with the Services (" Usage Data "). To do this, we may use cookies, pixels and similar technologies (" Cookies "). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.
Information we receive from third parties
Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our site and services, such as Shopify.
- Our payment processors who collect payment information (eg bank account information, credit or debit card information, billing address) to process your payment, to fulfill your orders and to provide you with products or services that you have requested , to fulfill our contract with you.
- When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies.
Any information we receive from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, Third Party Websites and Links .
How we use your personal information
- Provision of products and services. We use your personal information to provide you with the Services to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange delivery, facilitate any returns and exchanges and to allow you to post feedback.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising and promotional communications by email, text message or postal mail and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertisements on our site and other websites.
- Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interests to be responsive to you, provide you with efficient services and maintain our business relationship with you.
Cookies
Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with powering our Shopify store, see https://www.shopify.com/legal/cookies . We use cookies to power and improve our site and our services (including remembering your actions and preferences), to perform analytics and to better understand users' interaction with the services (in our legitimate interests to administer, improve and optimize the services ). We may also allow third parties and service providers to use cookies on our site to better tailor services, products and advertisements on our site and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to function incorrectly or no longer be available. In addition, blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for lawful purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (eg IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and delivery).
- With business and marketing partners, including Shopify, to provide services and advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you refer, ask us, or otherwise agree to disclose certain information to third parties, such as to send you products or through the use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked with *) to users for the purposes set out above in "How we collect and use your personal information" and "How we disclose personal information" :
| Category | Recipient categories |
|---|---|
|
|
We do not use or disclose sensitive personal information for the purpose of inferring your characteristics.
We have "sold" and "shared" (as those terms are defined in applicable law) personal information in the previous 12 months for the purpose of engaging in advertising and marketing activities as follows.
| Category of personal information | Recipient categories |
|---|---|
| Identifiers such as basic contact details and certain order and account information | Business and marketing partners |
| Commercial information such as records of products or services purchased and shopping information | Business and marketing partners |
| Internet or other similar network activity, such as usage data | Business and marketing partners |
User Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public part of the Services, that content will be public and available to anyone.
We do not control who will have access to the information you choose to provide to others, and we cannot guarantee that the parties who have access to such information will respect your privacy or keep it safe. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use or misuse of information you disclose or receive from third parties.
Third Party Websites and Links
Our site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on such sites. Information you provide in public or semi-public locations, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without restriction on use by us or by a third party. Our inclusion of such links does not in itself imply any endorsement of the content of such platforms or of their owners or operators, except as disclosed on the Services.
Children's data
The Services are not intended for use by children and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details below to request that it be deleted.
As of the effective date of this Privacy Policy, we have no actual knowledge that we are "sharing" or "selling" (as those terms are defined in applicable law) personal information to persons under the age of 16.
Security and retention of your information
Please note that no security measures are perfect or impenetrable and we cannot guarantee "perfect security". In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights and choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in certain cases we may refuse your request as permitted by law.
- Right of Access/Knowledge. You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
- Right to erasure. You may have the right to request that we delete the personal information we maintain about you.
- Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
- Right of portability. You may have the right to obtain a copy of the personal information we hold about you and to request that we transfer it to a third party in certain circumstances and with certain exceptions.
- Right to Opt Out of Selling or Sharing or Targeted Advertising. You may have the right to instruct us not to "sell" or "share" your personal information or to opt out of processing your personal information for purposes considered "targeted advertising" as defined in applicable privacy laws. Please note that if you visit our site with the Global Privacy Control opt-out signal enabled, depending on where you are located, we will automatically treat this as a request to opt out of "selling" or "sharing" information about the device and browser you use to visit the site.
- Right to Limit and/or Opt Out of Use and Disclosure of Sensitive Personal Information. You may have the right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by the average individual.
- Restriction of processing: You may have the right to ask us to stop or restrict the processing of personal information by us.
- Withdrawal of consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our disclaimer.
- Managing communication preferences: We may send you promotional emails and you can opt out of receiving them at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.
You can exercise any of these rights where set out on our site or by contacting us using the contact details set out below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. Subject to applicable laws, you may designate an authorized representative to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and you may need to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
We use Shopify's advertising services, such as Shopify Audiences, to help you personalize the ads you see on third-party websites. To restrict Shopify merchants using these advertising services from using your personal information for such services, visit https://privacy.shopify.com/en .
Complaints
If you have any complaints about how we handle your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or submitting your complaint to your local data protection authority.
International users
Please note that we may transfer, store and process your personal information outside of the country in which you reside, including the United States. Your personal information is also processed by employees and third party service providers and partners in these countries.
If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK competent authority, as appropriate, unless the transfer of data is to a country which is definitely provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights you have, please email us email at krasi_as@ yahoo.com or contact us at 59 Hadji Dimitar Asenov Street, 6000 Stara Zagora, Bulgaria.
[NOTE TO MERCHANT: INSERT THE FOLLOWING IF YOUR SITE IS GOVERNED BY GDPR] For the purposes of applicable data protection laws, we are the controller of your personal data. Our representative in [EEA] [and] [UK] is [INSERT DETAILS OF REPRESENTATIVE].